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Dynamic Solutions provides multi-vendor, multi-platform computer support when you need it most. We offer a variety of technical support options to meet your needs, including both on-site and off-site support. For regular or on-going support, please check out our information on Dynamic Solutions maintenance and support programs.

Onsite Support Options

• Desktop & Server Support including Installation and Upgrades

• Troubleshooting for both hardware and software issues

• Onsite warranty support for product we sell which include onsite service in their warranty

• Consulting services, including network design installation and support (LAN, WAN, VPN's, etc)

• Service Contracts with ongoing maintenance and support include onsite and offsite support.

Offsite Support Options

• Telephone support allows you to call in for immediate assistance over the phone.

• Email support is part of our email hosting packages allows you to call us for your email issues.

• Workshop is work performed on your equipment by our technical staff in our workshop, includes diagnosis and repair. (manufacturer warranty repairs can also be done in our workshop)

• Remote Support & Remote Network Management generally allows off-site troubleshooting by our technicians. In most cases this means being able to remotely access your desktop. Remote Network Management also allows off-site monitoring and maintenance to actively resolve network issues and perform LAN administration.

Microsoft Products End Of Life

 

 

Tel: 1300 654 783
Fax: + 61 03 9850 3251
email: click here

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